Jacob Naylor

First and foremost, everyone in the business of loan origination should be like Jacob. He is the most consistent, reliable, and communicative person I have dealt with in this specific position. If we had a question he got us answer within minutes, kept us in the loop the entire transaction, and took care of us in the process. I am so grateful to have such a great first time home buying experience. Thank you so much, Jacob! You and Samantha were incredible to work with.

Timely responses to questions & always available. Very personable while maintaining professionalism.

As a first time home buyer I had many questions for Jacob. He was always ready to answer anything that came up even if it wasn't in business hours. You can tell how much he loves his job and truly wants to make each of his clients happy!

Jacob was very knowledgeable, he gave good and timely advice, and worked pretty much all hours of the day in order to put us in a house. He was always pleasant to talk to and would absolutely recommend him to anyone looking to buy a house.

I have used Jacob for all my referrals to friends, family and clients. He is excellent with communication throughout the entire process. Anytime I reach outo him, he is willing to take time out of his day to work with me.

Everything about the whole process,Jacob and his team definitely new there job.Highly recommend them .

Jacob Naylors communication made it great. He responded to my questions, no matter how stupid, all times of day.

Jacobs communication was fantastic and he was always on top of everything going on with my loan!

Jacob always quick to respond to calls questions great job of exploring all options to make our Deal work

Jacob went above and beyond as our lender! A++

Jacob was available 24/7 for us and answered all of our questions whenever we had them. He had our best intentions at heart and that meant so much to us as we navigated first-time home buying. I would recommend Jacob to anyone who is looking to get connected with a lender. We had 10/10 experierence and I plan to work with him for years to come whenver we need him!

Always answering my calls my txt and answering any questions I may had

Best and fastest communication I have ever experienced as a customer . Jacob was very clear every step in the process and fully explained what came next . The whole experience was very easy and pleasant.

Timely communication and understandable terminology.

Jake was very helpful and answered all of my questions promptly. He made everything smooth and easy.

As a first time homebuyer, I couldn’t have asked for a better experience. Jacob made the entire process easy and stress free from start to finish. He was incredibly helpful throughout every step, always taking the time to answer every question I had and making sure I understood everything. His knowledge, professionalism, and willingness to help gave me confidence throughout the home-buying process. I highly recommend Jacob to anyone looking to buy a home!

Consistent communication and rapid response times! always had the answer or found it quick.

Jacob made sure we were taken care of and I knew we were in great hands! Jacob always had a great attitude and was very responsive and answered questions we had.

Working with Jacob was such an easy and enjoyable experience! As first-time homebuyers, we had so many questions, but he was always quick to respond and explained everything in a way that actually made sense. He made the whole process feel way less stressful and kept us in the loop the entire time. We really appreciated how patient and supportive he was from start to finish. We’re so grateful for his help and would definitely recommend him to anyone!

Jacob made this whole process easy and he was really nice about it he also answered all my questions to were I understood them.

Jacob was there for us and with us every step of the way. Our experience was nothing but amazing even with our complicated situation. Jacob made sure to go out of his way to always ensure a smooth process for my wife and I and we will forever be grateful!

Stayed patient with me over the last 16 months and always responded within minutes!

Very easy and they communicated constantly keeping me updated and informed. Paperwork was easy and they were there to help if needs be.

Timely communication. Clear direction. Sharing my options.

No other person/ or anyone' was willing to push and help me like Jacob he went over and over past what he needed to do to make sure we stayed on track with buying a house.not once did he give up and ignore me like the others and stayed friendly and professional so so happy with Jacob and are forever home !

The constant communication that we had if i ever had any questions, jacob was a phone call away. Always made time for our questions . very easy to work with and made the whole process easy!

Jacob and Ashley were always there to answer any questions and explain anything we didn't understand

Jacob was very professional and communicated amazing!

Jacob went above and beyond in all aspects. He had great response time and answers to every question i had. Without Jacob I would have been lost through this process I couldn't ask for a better experienc.

Jacob is the absolute MAN!

He was always on top of everything and seemed to genuinely care about doing me right!

Jacob was so quick to respond, kind and so patient with our many questions!

Jacob walked us through the process and keep us informed along the way to changed that came up and the reasons whyJacob earned my trust and was a great advocate on my behalf. Thank you !

Jacob is amazing He never failed to answer any questions we had He made sure that we understood everything He and Ashley are amazing

Great communication and politness

The dedication and knowledge of walking us through one of the most important decisions of our lives is beyond appreciated. He made this process an amazing experience. 10 out of 10!!!

Constant Communication and adaptability for changes that happened right begor closing.

Jacob and his team are amazing to work with. I highly recommend them.

Jacob was very responsive and helpful with any questions and concerns I had. Walked me through the entire process with ease.

Jacob always helped me with any questions I might have had and it really seemed like he had my best interest on how things should go. I really enjoyed working with Jacob. He did an amazing job.

Good guy, made the process easy!

Very personable and knowledgeable on the home buying proces. Jacob was always available to answer any questions I had regardless of date or time.

Jacob and his team were very pleasant and efficient. Jacob never hesitated to return my calls or texts. He went above and beyond to make this loan purchase a very smooth process, and the willingness to help locate a home insurance company , just shows he cares about his clients . We would recommend Jacob Naylor to anyone. He is a true professional

Jacob was AMAZING. From day 1 he was available for any questions and always extreamly professional. I have never had such great customer service as I had with Jacob. I will definatly recommend him to everyone I know. Thank you Jacob for all you did to assist us in the home buying experience. I very much appreciate you.

My husband & I have started the loan process with Jacob Naylor as our lender. He is the absolute best, from my experience dealing with lenders. He is very pleasant and always returns our calls & texts quickly. Answers any & all questions, he is very efficient with the lending process. I would recommend Jacob Naylor to be anyone's lender. He is definitely the one to contact for your lending needs

Jacob answered all of our questions, went above and beyond with explaining and responding. He talked us through everything and was very patient with our busy scheduled with little kids

Jacob was professional, communicated regularly and kept us informed. Excellent to work wuth.

Jacob answered all of my questions I had in regards to my recent loan. He was outstanding and I would use him again if I would ever need to refinance or purchase a new home. Thank you Jacob for all of your

Super nice and was always more than happy to answer any questions we had.

Great experience from start to finish

Jacob is the best to work with. He is very knowledgeable , works relentlessly, and is someone so one you can trust!

Jacob was very efficient with answering all my questions and made the process extremely easy

Professional communication and understanding of what needed to be accomplished.

Tuesday check-ins were very helpful!

I talked with a few mortgage companies and decided on First Community after speaking with Jacob. He was extremely knowledgeable, professional, and guided us through the entire process with ease. There was never an issue that Jacob did not handle or answer. His response time was amazing, he never hesitated to pick up the phone. The whole process was quick and efficient. Hands down, Jacob and his team helped to make this the best experience in home buying.

jacob guided me through the perils of home loans.

Responsive and timely. Thorough

excellent communication and follow up

Mr. Naylor handled all aspects of our mortgage application quickly, efficiently and professionally. He knew what to ask and took the time to patiently answer all of my questions regarding this homebuying experience. Lastly, he is an all around good person which goes a long way in today's business world.

Jacob really went above and beyond and was so patient in my strange situation, he advised me Immensely and was such a help through out this whole process, it's already stressful enough and Jacobs calm demeanor, and ability to compently get things done in a quick manner, communicate efficiently was very much appreciated I will always come back to him for my loan needs. It was truly a blessing to get to work with him. Thank you truly.

Jacob has gone above and beyond in answering questions that we had, as well as making sure that we were in the loop at every single part of the process. Even someone with limited to no knowledge on how the process works, Jacob was able to convey everything in an easy to understand manner.

Jacob was always answering our questions and guiding us along all the steps for buying our home. Answered very quickly every time and always updated us on everything that is going to happen / happening. He was great at communicating and lending us some advice that truly did help us a lot! I would definitely recommend him to anyone who is loooking into getting a home because he did an amazing job! Thank you!

I would like to commend Jacob Naylor for his exceptional service and support throughout my mortgage loan process. From our initial conversation to the final steps of closing, Jacob consistently demonstrated professionalism, thorough knowledge, and outstanding customer service. He was always available to answer my questions, explain the process clearly, and guide me through every detail with patience and care.Jacob went above and beyond to ensure everything went smoothly, and his dedication truly made a difference. I can confidently say that I would not have been able to navigate this process as successfully without his guidance. He is a tremendous asset to your team, and I am sincerely grateful for his help.

Jacob did an outstanding job, from the very first conversation we had, until the end of the process. I would highly recommend him to someone.

Jacob was able to get us financed on our dream home when many others could not. He made it easy and kept the communication very well.

Jacob made the entire process great by keeping in contact at all times with any/all updates. He was patient and understanding when I had concerns. He made this a wonderful experience.

Jacob was on top of everything and made the process very smooth!

Jacob gave us the white glove treatment throughout the loan process. I heard from others that the loan process would be long and arduous; however, Jacob made everything so easy. I am grateful for the guidance he's given and for answering all my questions along the way.

Jacob was pleasant and informative. When he had to research something he got back to me promptly. He went above and beyond with his attentiveness.

Everything about the buying experience with Jacob, and the team was amazing!!! He was professional, courteous, and friendly. During the phone calls, texts and emails, Lisa, my wife and I felt like we were talking with an old family friend. If we had any questions, they were quickly addressed. We were well informed during the entire process. This was so much less complicated than when we bought and sold our previous home. We are fans of "Team Jacob" we have and will continue to sing his praises to any and all of our friends. Thank you, Thank you, Thank you!

Jacob was always available when we needed him. He answered our questions & concerns at all hours of the day. Went above and beyond. You have a great asset in Jacob.

Jacob was AMAZING! He was informative, knowlegable, and supportive through the stressful home buying process. We are first time home buyers and Jacob walked us through every step and made it such a breeze. His constant open line of communication and helpful spirit help us find our first home to start a family in and we couldn't be happier. Thank you Jacob and the entire First Community Mortgage team!

Jacob helped us through every step of the home buying process and was present to answer any and all questions we had. He's the best!!!

Everything.Jacob is very knowledgeable about what he does.He was good about calling and keeping me updated,the 2 ladies that worked with him was very nice and helpful to.I had a good experience with them.

Jacob always answers the phone and is extremely helpful. There was never a question he didn’t know the answer to and there was never a problem he didn’t solve. I highly recommend working with him!

After talking with a few different lenders, Jacob was the only person who presented me with the option I was looking for. There was a lot of back and forth during the process and I think some confusion dealing with location specific property requirements but overall I think everything went very well.

Any time of day I could contact Jacob and he'd always respond back with the information I needed. Very professional And helped us any way he could. 5 stars

Jacob was very responsive and helpful through this whole process. Explained everything when we had questions

Jacob communicated greatly! He done everything he could to make this the best and less stressful as possible. We even had a few bumps along the way but with the great communication we were able to finish the closing with ease. I couldn’t have asked for a better loan officer.

Jacob was very professional and was a clear communicator

Jacob is the best. He was very professional and at the same time made me feel like family. I tell all my friends and family about my awesome experience with Jacob. He helped me at a very stressful time in my life. I was able to keep my home and am very happy with the outcome. I hope to do business with Jacob again in the near future. Patricia Mohon

Great communication thru the whole process. Friendly prrofessional caring.

Jacob is very patient and knowledgeable

Working with Jacob was a pleasure. He was on top of everything throughout the entire transaction. He was very communicative and friendly. I will most definitely be recommending him to family and friends. Thank you again for all of your help!

Jacob was very helpful throughout the process. Explained everything throughly and made it all run smooth!

Working with Jacob Naylor and his team was an absolute pleasure from start to finish. Jacob's expertise and dedication were evident from our first meeting; he guided us through every step of the home buying process with patience and clarity. Any questions or concerns we had were addressed promptly, thanks to Jacob's responsiveness and commitment to excellent communication. Jacob's ability to coordinate effectively with our buying agent, the selling agent, and the closing company ensured a smooth and seamless transaction. He went above and beyond by assuring the sellers that we could close within an impressively short timeframe of 24 days, which played a crucial role in our offer being accepted. Thanks to Jacob's efforts, we not only found our dream home but also navigated the complexities of purchasing it with confidence and ease. I cannot recommend Jacob Naylor highly enough for anyone seeking a knowledgeable, proactive, and dedicated mortgage professional. If you're looking for someone who will prioritize your needs and deliver exceptional results, Jacob Naylor is the agent you want by your side.

Jacob was amazing to work with. We bought our home in a very timely manor and it was such a simple process. Buying a house is scary and overwhelming but Jacob made sure to talk us through the whole process and made the process less daunting. We are very thankful for him!!

Jacob was very helpful and knowledgeable in assisting myself as a first time home buyer. Worked with me and my fiancé on every detail! Jacob was a huge help to our growing family!

Jacob is very responsive and motivated to meet the customers needs

He explained the home buying process clearly and helped us thru all the paperwork.