Real Experiences
Personable, professional, reasonable service
Sharon L.Brook was awesome to work with
Waymond H.Brook was very informative about the loan process and never failed to contact us with any questions. We would definitely use him again if the need arises.
David M.Brook was a great communicator and worked quickly to get my loan closed in time to avoid another interest payment for construction loan all with the best terms available.
Colby C.Way to much details need by underwriters
Javene M.Brook Benton and Jessica Alderman took on an emergency situation, and worked tireless around the clock so I can get my home! They wee awesome and even when I felt doubt, they never let us down and was truthful and respectful the entire time. I am sending all friends, strangers, and family to them.
Twiglenda H.Brook was so communicative and so speedy. When my work took forever getting me a confirmation of employment, he stayed on top of it and got things approved the second I was able to get him the informatio. I couldnt be happier.
Merete G.Brook and the team worked with us every step of the way, making sure we had what we needed and communicated exactly what was required at each stage of our home purchase.
Arthur D.Brook is very responsive and always available to answer any questions. We would not hesitate to recommend him to family and friends and will definitely work with him in the future.
Wendy P.Very communicative, easy to work with and very professional had no issues at all with closing went very smoothly
John P.Brook is always professional and awesome to work with. Very efficient and always on top of things.
Kae C.Brook genuinely cares about helping borrowers find the product that best fits their needs. He's also extremely responsive day and night.
Howard T.Brook has consistently followed up with me since my original home purchase about interest rates . When I was uncertain about rates or the price of closing costs he helped explain details and contributed to monitor the market. We very much appreciate his expertise and support!
Amanda M.Highly recommend Brook. Communicates and delivers!
Damon J.Process was a little slow
Thomas S.The communication and quick response is what made the experience great for me.
Jorge C.Brook and his team are a pleasure to work with.
Timothy C.Brook is very professiona, has a wonderful temperament and is so wonderful to work with. We refer him to all our friends and acquaintances.
Kae C.Being easy to get ahold of for questions and keeping us updated on everything .
Abigail P.Brook is very attentive, and quick to respond and informative with any questions we had.
Anthony R.Couldn’t be happier with Brook for my recent refinance! He got me an excellent rate, explained everything clearly, and made the whole process stress-free and fast. Super responsive and professional—highly recommend!”
Zachary G.Brook, as always, made it easy!
Nina K.we have worked with Brook and his team w/ several mortgages including the most recent one. He makes the who process easier as do the others on his team.
Terry K.Brook and FCM were very responsive to my needs.
Cavour C.Brook was very helpful and communicative.
Torrey E.Brook was highly responsive and able to communicate transparent expectations easily!! As full time RVers butinf buying a hub, our approval was complicated and he was able to help us get qualified andcwas patient and positive in the whole process.
Kimberly H.Great communication and attention to detail.
Isabella R.Brook was prompt, transparent, and went above/beyond to communicate and keep me informed at all stages of my application. He did an excellent job, very much appreciated his outstanding customer service and will absolutely work with him again on my next mortgage.
Elizabeth P.Brook was very professional and easy to work with. He was very responsive to my questions and always responded to me in a timely manner. He also made himself available to my realtor when he had questions and I greatly appreciated that!!
Lori V.Brook and Brandy are extremely friendly, helpful, and quick to respond to all emails. It was a very pleasant experience working with First Community Mortgage. I would certainly recommend them to anyone and would use them again in the future!
Raymond B.Brook was great from start to finish. He keep us informed throughout the process, repiled to all questions very quick and all made for a smooth process.
Joshua H.Ty Brook!!! So appreciate all this work to help us get things in a better spot financially. Ty for making this process so easy. We appreciate you Big!!
Amanda H.Brook made the entire process easy to understand and was always available for questions. He is excellent to work with.
Pamela F.Great communication and friendly help with the whole proces. The only issues we had was it seemed like a lot of hoops to jump through and one of the creditor payoff had the wrong information in closing paper. From what I understand it wasn't Brook but the unwriters mistake.
Sean R.Brook was aleays very responsive and offered great customer service on any question I had
Matt S.Very professional and easy to navigate process.
Nichole R.Good comms from start to finish.
Terry K.Brook ALWAYS provides exceptionally great response and service in a day when this is hard to find! He’s the best!
John L.Thorough email communication with easy to use electronic forms.
Joanne L.Brook was communicative and always replied quickly when I had questions.
Ashley F.Brook is amazing! He is incredibly helpful and professional. He always had time to answer our questions. His team helped make the mortgage transition seamless. They were able to accommodate an expedited closing that went flawlessly! We highly recommend Brook and his team!
Steven B.Communication and wealth of information
Brian P.Brook was great to work with and very accommodating to make any of the changes we needed.
Jaime B.Very informative, very patient. Great Experience
David B.Mr. Benton and staff were exceptionally available and communicative during the loan process. They helped to make sure the loan process was complete for closing in an impossibly short timeframe. Much appreciation!!
William S.Seamless the entire process. A+++
Nichole R.Brook was readily available anytime I had questions. He got my documents submitted to processing very quickly so we were able to close quickly.
Katherine L.Brook was an excellent communicator. No question was too much for him to explain. He was kind, courteous, and knowledgeable.
Jennifer O.Brook was easy to talk to, answered any questions we had, and was fast to respond.
Joshua U.Exceptional service and accessibility!
John Andrew L.Brook was super responsive and patient with us. He went above and beyond to assist with the process. He's awesome!
Erica Margaret S.Brook Benton helped us with a refinance. His professionalism made the entire process a great experience for us. He answers calls, emails and texts quickly and is extremely knowledgeable about the mortgage industry. We will definitely use Brook for any of our future mortgage needs and highly recommend him to anyone looking for assistance with a refinance, mortgage or advice for any future services in the mortgage industry.
Robert Wayne C.We have worked with Brook in the past so it was a no brainer
Mark T.Open communication and willingness to look into other options and questions we had along the way
Maureen Ann T.Brook was a pleasure to work with! He responded to your questions and concerns promptly. It seemed he had our best interest in mind by the way he served us as we went through the refinancing process with him.
maureen trettelFirst Community Mortgage is the only serious choice if you need a mortgage! Brook and his team are professional, friendly, responsive, but most importantly, down to earth! Truly felt like family when working with them. They take you through each step methodically, and explain everything as many times as you need. So grateful we were able to not only do business with, but successfully close on our house with their help. Looking forward to a continued relationship with Brook and FCM in the future!
Dan G .Brook and has team we’re always responsive to us and communicated in a professional manner. Our experience was stress free. We could always count of a quick response to any inquiry or concern. Brook has been our go to person for our mortgage needs.
Dorothy M G.Brook was incredibly communicative. This was a very new and slightly confusing process for us, and he helped make everything run easy and smooth. He was very quick at replying and helpful answering our many questions.
Megan C.Mr Brook Benton was great 👍🏿
Dennis M.Brook met his committed dates and was always available to provide clear answers for questions along the way.
Raul C.Brook was attentive to our needs. Knowledgeable and helpful during this stressful yet exiting process. We are extremely grateful. Our Realtor even said how great he was .. Very happy and will recommend him in the future. Will do business with him again when and if we refinance .
Michelle Diane M.Brook went above the call of duty. He followed through with every request while providing 100% transparency. Everything was explained in great detail. He left no question unanswered. Brook made himself available anytime any of us needed him. Brook is our source for any of our mortgage needs going forward. Thank you Brook, we started out as business and now we are friends. I really appreciate it.
Michael Carden .Over communicating and explaining everything in detail with patience. Always a pleasant attitude and always available to answer any question. As long as Brook is in this business we will not need to explore any other mortgage options. He is my go to person now.
Michael Keith C.Brook Benton was a pleasure to work with, he was open, honest, forthcoming, and accessible throughout the whole process.
Sidney Earle K.His diligence and commitment to see this thru
Daniel D S.This was our second time working with Brook. He is thorough, communicative, and kept us informed along the way. We had an excellent experience and would highly recommend to anyone!
Ann DiOrio .Brook had great communication.
Andrew D.Brook went over & beyond to get our sale completed!
Janet Bruce .Brook made a complicated settlement possible! Communication was outstanding and everything was very organized to ensure a timely transaction.
Ann D.Quick, professional service. I was always kept in the loop. Friendly staff.
Patricia Louise S.Communication and he made the paperwork easy
Luke C.Brook Benton and his team are absolutely amazing. With their hard work, my family went from not even looking for a home to moving into our dream home in a little over 30 days. I never would have thought it possible. They took care of everything and ensured I was kept in the loop the whole time. This is the third time I have worked with Brook and I look forward to doing it again. As soon as rates come down a little and the time is right (and HE will notify ME!), I will do it all again! Thank you, Brook Benton and team. You are the best!
Patty Stephan .Brook is so easy to work with. He is super attentive and responsive. I have used him for refinancing and new home purchases. Thank you, Brook!
Shannon Cull .Brook Benton was a great asset to my first home buying experience! He was very easy to get in contact with, kept me up to date with everything on the loan approval, and always had forms and documents ready for me to sign to make sure my loan approval progressed to the next step as smoothly as possible.
Luke Cull .Brook, kept in touch with us through the process and if I emailed a question he always responded quickly.
Richard B B.Brook was very attentive to all our questions and provided the best support.
Jaime Lynn B.Brook is always on top of your process, answers questions and concerns in a very fast manner. He just makes the whole process smooth and simple.
Elsa Maria G.I know that I maxed everything out and that typically looks like padded stats but I truly believe it when I give Brook the highest numbers possible couldn't think of a better person to use in the future and to recommend. I am a person who wants to talk things out on the phone as much as possible and Brook was more than willing to help in any way he could even taking a call from his vacation at the beach. Really appreciate all the help.
Randy Logan C.Fast, friendly and knowledgeable service with a no-hassle closing process. Perfect!!! Thanks Brook!
Paul G.Very responsive; timely communications; quick turn around for questions and transaction.
Carrie G.Timely response to questions.
Velma Rose C.Expertise and prompt responses
Kevin M.Brook was very responsive to all of my questions during the process, which was greatly appreciated and provided me with confidence in his/FCM's ability.
Creighton Bolter W.Brook, has fine staff and world class customer service. Always ready to answer any questions and takes the anxiety out of the mortgage refinance process. His closing is smooth, and he is able to tackle in hiccups that arise. Look forward to continuing to work with you.
Justin Wade H.Effort to make sure the loan was suited to our needs
Anita M.Very easy to deal with and always very responsive to our needs
Ronald A H.Communication and friendly
Jerry N.Easy and friendly to work with
Amanda Rae H.Communication of the process
George Francis D.Very helpful and professional
Ashwini Venkatesh M.Reach Out Anytime
Brook Benton
VP, Branch Manager | NMLS ID 6049
Send Me A Message
Not sure what loan program is right for you? I'm here to help you every step of the way. From qualifying to signing the paperwork, I want you to secure your piece of the American dream. Fill out this form and I will be in touch with you soon!