Real Experiences
knowledgeable and friendly. I travel alot for work. Managing across multiple email accounts its sometimes hard to track forms, requests etc. Perhaps a phone call chase might have helped to alert me to pending packages due say 24 hours after they were sent. Specifically in the last week before close.
Justin A.Seamless! It was a fast moving sale with contingency on a home from we relocate. They made it work!
Rebecca C.Jeremy and Zakiyyah were great to work with. Incredibly responsive and knowledgable about the process and helping us successfully get to closing. I truly appreciate all of their support. I would gladly be a reference if ever needed and will share their name with others in the future!
David L.Really thankful for Jeremy, Zakiyyah, and Andy for helping me through getting a mortgage for a home I love. They were incredibly responsive and made the process seem easy. I've receommended Jeremy to others in the past and will continue to.
Barbara G.Very willing to go the extra mile. helped to overcome difficulties. Friendly, straightforward, no pressure.
Tyler P.This team is fantastic!
Eric C.Was very helpful and patient thank you Jeremy !
Daviana W.Jeremy is wonderful to work with and always very communicative. Team Owens is a joy to work with and make the process so seamless.
Brooke B.I have been through 2 closings with Jeremy's team and they are amazing! They do everything possible to make the process easy and almost painless Zakiyyah is a joy. Not only is she super attentive and responsive, she is a lovely person. Jeremy has been such a great resource even outside of the loan closing process. After my first loan closed he was always willing to answer questions and help strategize some longer term goals He is so knowledgeable and helpful I recommend this team for everyone!!
Maria H.Great service and rates from the staff. Good communication
Nabil A.The team was helpful and quick to respond
Anne M.Jeremy went above and beyond talking us through everything and made sure everything ran smoothly.
Kathrine P.This is the second time Jermey's team secured our mortgage. We have sold and bought 14 homes ocer the last 42 years. Trust me when I tell you that Team Jeremy is the best there is. Professional, on-time, knowledge, and has great insights into madkt and rate trends. Simply, outstanding!
Gary J.Very responsive and transparent. Respected our budget goals and did not oversell. This is the second time we used Jeremy's services and were very happy both times.
Megaran T.Jeremy talks to his clients as a partner verses another client. Comes with options to the table and can list pros and cons. Listened to my concerns and did further intel to allow the final process to be very smooth.
Ethan P.Jeremy and his team were very helpful through my entire home buying experience. They were patient and made sure I was comfortable through the entire process.
Nicholas J.Jeremy provided exceptional service throughout our engagement. He was proactive, responsive, and consistently timely in all communications. He works quickly and efficiently without sacrificing quality, and he is both personable and professional in his approach. Jeremy is considerate and understanding, always taking the time to answer questions thoroughly and ensure clarity. His helpful attitude and commitment to client satisfaction truly set him apart. He is also supported by a great team that reflects the same high standards of professionalism and service.
Lydie L.Excellent customer service and patience while we worked through a semi-complex set of circumstances. Thank you!
Matthew T.Great communication and updates answered all and every question that we had and was abel
Hudson M.I regret expressing my ignorance of the housing loan system, because I feel as if that was used as a greenlight to extract as much profit from us as possible. I was naïve to think that Jeremy was on our side, but really his Main goal was the to optimize the profit of his bank.
Benjamin B.Jeremy and his group are wonderful to work with. They're professional, knowledgeable, caring, and genuinely interested in their customers and in helping in every way possible. They always go above and beyond!
Linda J.From the first phone call inquiry, throughout the entire process, every member of the Owens team was just simply outstanding, professional, and explemarary. After 14 home purchases throughout our lifetime, The Owens Team is the best, second to none! Congratulations for a job well done!
Gary J.The constant updates on what we needed to do. Keeping us in the loop with what was going on.
Michelle P.with first community was great to work with and was able to answer all our questions. I would recommend anybody who is wanting to buy a house to use them.
Jay P.There was ongoing engagement and support throughout the entire process from Jeremy and hus team and even when there were a few hiccups, they were addressed and resolved in a timely manner.
Rose Ann M.Was able to work fast to make sure I made it to closing. Was communicative through out thr whole process.
Gloria R.Thank you for everything that your team does, from start to finish. Communication with the process, going over options and making it very easy for anyone. Customer service was outstanding in helping us achieve our loan and wonderful new home. Your team went above and beyond helping us along the way. Thank you again for all your hard work and effort. I highly recommend you too all I know when it's there time looking to get into a place of their own. Twelve out of Ten Stars for y'all.
Michael S.Jeremy and his team are on top of everything! Systems are in place to make sure everything runs smoothly. Jeremy is friendly and makes sure that questions and concerns are always answered. During our loan process we had to pivot to a different type of loan and a Jeremy and team rolled with it and still got it closed in 3 weeks!!
Jackie H.Jeremy was ALWAYS available to help and never pressured us. He was patient and a positive influence during difficult parts of the process. We really appreciated him never over promising and then under delivering! While we were a relatively small client , he and is his team never made us feel inferior. We quickly realized his team was the only lender we wanted to work with going forward. We are grateful for all there hard work in our behalf! we will recommend his team to our friends and family in the future!
Joey F.Communication, e signing and about effient explainations of info.
Tiffany F.a wonderful person to work with. they communicate through the process and very helpful. Thanks so much
Shada P.streight forward and fast
Michael B.Jeremy was in communication with me alt all times, he took the time to explained the process, the steps making this stressful process smooth and satisfiying . I will recomended Jeremy's team to all my friends and family
Brigitte H.Jeremy and the team provided exceptional service. They were knowledgeable, efficient, and timely, delivering a highly skilled approach to the entire process. We are extremely grateful and will refer everyone we know. Thank you!
Fabiana M.My experience with Jeremy Owen's First Community Mortgage has been nothing short of superb! Jeremy, Zakiyyah, and the entire team are incredibly experienced and knowledgeable—exactly what you need to get a mortgage approved efficiently and smoothly. I was especially impressed with how they handled my complex documentation, which included materials from three different countries and multiple currencies. From the very first conversation to the final closing, the team was consistently supportive, personable, and thorough. Their attention to detail meant that underwriting went smoothly, with minimal back-and-forth. I highly recommend First Community Mortgage for anyone looking for a seamless and professional mortgage experience.
Marshalee W.You all made my experience pleasant. I was encouraged throughout the process and it never wavered. Zakkiyah is a true gem 💎. Together, yall make a great team. You both held my hand through this process and we came out on top on the other side. Good people and a great team. The most high knew who to surround me with and I appreciate you all dearly.
Kito H.Jeremy and his team work fast and they available through the process. I highly recommend.
Odessa S.I have used Jeremy and his team many many times now. I can't count how many times I have had a call with Zakiyya over the years. I would trust them with any detail on home ownership and finance.
Adrian F.Jeremy was amazing very kind and patient. He explained everything thoroughly, and responded quickly. His call back were quickly and was available even after hours if I needed him. It was just amazing working with him very pleasant, very friendly and very helpful. For a first time home buyer, he made my experience amazing. it was a blessing to work with him.
Yolonda J.We had a truly stellar experience working with Jeremy on our mortgage. From start to finish, the process was smooth, transparent, and stress-free—something we didn’t think was possible when dealing with home financing!
Bradley Y.Jeremy and his team went above and beyond for me as a customer. Second home buyer through this group.
Gary W.Jeremy and his team was very patient with me. As a first time homebuyer, this process felt like A LOT. They explained everything thoroughly and offered a source of support that felt so genuine. You definitely need someone like this in your corner during such a challenging process.
Breana C.everthing was just clear!!
Shamartha P.The overall communication was very important and it made me feel like I was a part of everything. I would definitely recommend FCM. Jeremy you Rock.
Sharon V.. The constant communication and support with warm encouragement to keep pushing was greatly appreciated.. I cannot ask for a better team than Jeremy Owens and his staff special. Thanks to Zakiyyah Logan for staying on me and pushing you are the BEST part of this experience.
Jennifer D.Great communication and trusted advice. Our 3rd time buying a home with Jeremy and will continue going through him and his team in the future.
Jeremy L.The communication was great. Owens team went above and beyond to help us get a loan approval for our dream home. They are great to work with and guide you. Thank you :)
Araceli R.Jeremy's team means it when they say "We expect our team to deliver a stress free and positive experience. . . ." Not only did they live up to their expectations, they lived up to ours. Jeremy's team found a better way to structure our loan. If you are thinking about using Jeremy's team, stop thinking and call them. You will not be sorry and you will write a review.
Susan T.The diligence and determination to help me feel comfortable and informed theough my buying experience. You could not ask for better service. But beyond that, I was treated like family. I never felt left out of anything during the process. Working with Jeremy and Ms. Logan was the absolute best. You cannot go wrong with First Community Mortgage.
Patricia S.Jeremy and his team handled our very truncated time table with speed and efficiency.
Todd J.Awesome communication! You and your whole team was adamant about getting me approved by making sure I had all the adequate paperwork and following up consistently. Amazing work!! You guys really care!
Angela R.Great communication and resolved any issues that presented its self.
Carlos N.I loved all the personal service we received through this process. The team was always in communication with us telling us what each step was and when it was needed. We are very happy with the service provided by Team Owen. It made the buying process very easy and smooth.
Karan W.Jeremy and his team always go above and beyond to make our loan process go smoothly. Excellent communication, knowledgeable staff, and peace of mind just to name a few attributes. They are so fantastic we used them again for our home purchase and will continue to use them for any future purchases!
Jenna Lea C.Jeremy is wonderful. He understands difficult times happen but still worked with me and encouraged me to work through my situation to find me and my children a home.
Toni C.Loved Jeremy and his team! The best!!!!! The guidance and consistent communication were great!!!
Fonda G.The team was helpful and had multiple ways to get everything done even with the bumps we had. They stayed positive into helping us get our home.
Ashley N.Jeremy was attentive to our needs and recommended different ways we could apply for this mortgage. Jeremy and his whole team were kind, caring, quick, and so very concered that they would find a way for us to get this mortgage approved. We wish to thank Jeremy and his whole team. They were amazing!
Susan T.Every interaction was professional and positive. Truly the best customer service experience of my lifetime. I felt like I had family who loved me unconditionally helping me get my mortgage. The team was creative, upbeat, intelligent, logical, and had a “yes, we can and yes we will!!” attitude from start to finish despite very challenging circumstances and a nearly impossible timeline. They worked above and beyond and tirelessly for my family. As an executive coach and business owner for over 20 years, I rarely have experienced this and it speaks volumes about Jeremy’s leadership. Z deserves so much credit on this loan and I know she will be not only be my professional “go to” but also has become a sincere friend because of how beautiful her heart is. She made every step easier than it could have been. Wow. There aren’t enough words of gratitude. My respect and referrals have been earned for a lifetime. You have a raving fan. Thank you!!!
Robin D.Good communication and support.
Matthew H.Jeremy and his team were very helpful in answering any of our questions through the whole process. He stayed in weekly communication with us and updated us whenever needed.
Carleigh C.Jeremy was easy to communicate with and easy to get ahold of. Throughout the process, he took the time to explain things we didn’t know as first-time home buyers.
Taylor H.Jeremy and his team were phenomenal! They were very courteous and polite. They had tons of knowledge and were extremely helpful. Also very good at communicating both plainly and timely. I couldn’t have asked for a better team to work with.
Brett L.Everyone on the team was always available to help, answer any questions or fix any issues.
Ivana V.Easy to reach someone via phone or text and a very clear transparent process. Jeremy was also very knowledgeable about different loan types. The only things I would improve are sending communications with the wrong names.
Symone A.Jeremy and his team made this experience hands down extremely easy, painless and smooth as ever. Jeremy ND his team was available and ready a willing to help every step of the way. I would use Jeremy and his team 100 times over.
Kisha Rachel K.Jeremey and his whole team were great to work with and very helpful with answering any questions or concerns we had.
Justin Lowell A.The communication between All involved was smooth and they alll Jeremy,Amy and Brianna made it simple and quick.
Ronald Paul H.Jeremy and the team! Very helpful for a first time home buyer. They were knowledgeable, friendly and patient.
Katelyn Elizbeth B.Jermey & his Team was truly amazing. They were very transparent and open in communications. They are organized and created a efficient process with minimal issues. Truly a great experience.
Francoise Genna S.Jeremy and his team were excellent throughout the home-buying process. He was able to re-negotiate our rate a few days before closing, in turn saving us a lot of money in the long run! His advice and guidance made the whole process seamless! Thank you again, Jeremy and team! We couldn't have done this without you!
Ryan Chandler K.Jeremy and team were a pleasure to work with. They were very knowledgeable and helpful. Even when faced with adversity, Jeremy pushed to get things done and updated me a long the way.
Kerri-James J.Excellent communication! Very helpful!
Barbara Mcleod F.The communication was top notch! He was able to communicate on a level understood!
Mason A.Very good communication, helpful with questions, always available when concerned or questioning, great advice, clear and concise, great people!
Emily A.Clear communication. Patience and understanding on both transactions. Each team members professionalism.
Clifford I.Jeremy and team went over and above to expedite the process and made the entire experience smooth.
Ayyaswamy S.The great level of communication with me and the patience to explain every step of the process, including providing advice and recommendations.
Danisha M R.First I want to start by saying thank you to the first community Mortgage team for your integrity and competence! I got the pleasure of getting to work with Jeremy and Cassandra! Such wonderful and knowledgeable people! This is my first house and those 2 provided me with all of the information that someone like me needed! They have taught me so much in this shirt time and I am pleased to do business with them!! I look forward to the next 30 years of being a part of this team!!
Cressie Tabitha P.Jeremy and his team were knowledgeable, available to talk, and willing to share their insights making for a great experience.
Matthew Bryson T.Katherine and I loved how much time Jeremy took with us explaining every question we had! He wears such a blessing throughout this whole process.
Libbie Ann B.Jeremy and his team were very informative and always answering my millions of questions. Jeremy truly has the A team with him.
Fathi Mohamed A.Jeremy & his team were all responsive and very informative to make sure that we understood every step in the process. We are very pleased & satisfied with the level of service we received.
Yakima S H.Jeremy went above and beyond for us in each step of the process. He maintained open communication and each member of his team was super helpful.
Campbell Reese B.Reach Out Anytime
Jeremy Owens
VP Branch Manager | NMLS ID 627356
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