Real Experiences

★ ★ ★ ★ ★

Mack is one in a million!! He has now been our mortgage person on the purchase of two homes and has been absolutely amazing both times!! He was always available to talk about any questions we had and explained everything so well. We felt very well cared for throughout both our purchase and would HIGHLY recommend him to everyone. Thank you Mack!!

Audrey M.
★ ★ ★ ★ ★

Mack was great throughout our entire home buying process. He is extremely knowledgeable and never hesitated to answer any questions we had. Mack and his entire team is great!

Terresse M.
★ ★ ★ ★ ★

Obviously Mack made it great. He is extremely knowledgeable regarding financing strategy and always showed that he had our best interest at heart. His remained accessible throughout the process and ensured that we understood what was going on each step of the way. At the end of the day he earned our trust and that is paramount in any business dealings. We will do business with him again and refer friends and family.

Stephanie D.
★ ★ ★ ★

Have a list of all documents initially With the rationale of why such documents are required. One designated person to handle documents.

Patricia M.
★ ★ ★ ★ ★

Qucik responses with the correct answers.

Otis H.
★ ★ ★ ★ ★

Very hands on and great communication, expertise, and professionalism

Jeffrey B.
★ ★ ★ ★ ★

Mack went above and beyond our expectations when it came to communication, professionalism, and execution.

Jeffrey T.
★ ★ ★ ★ ★

Mack & team were very helpful & quick to respond to my questions & concerns.

Cynthia H.
★ ★ ★ ★ ★

Responded to all our questions quickly and also made the entire process very smooth and quick

Chase J.
★ ★ ★ ★ ★

Each individual we worked with was nothing short of incredible . Everybody was extemely friendly & always willing to help & answer any questions . Very quick response time as well. My Husband & I are so grateful for this team & all of their work they did to help us take care of an enormous stress in our life .

Logan J.
★ ★ ★ ★ ★

Mack was so helpful and always explained entering in detail to make the process easier.

Jada W.
★ ★ ★ ★ ★

Everything was very professional, pleasant and informative throughout the whole process!

Alexander W.
★ ★ ★ ★ ★

Mack took the time to explain everything to us in the whole process. There were a lot of moving parts and he was able to help us get the best mortgage option out there for us. We appreciate his support and guidance!

Shaylin D.
★ ★ ★ ★ ★

Customer Service, Knowledge, and communication.

Evan D.
★ ★ ★ ★ ★

Mack was absolutely fantastic to work with throughout the homebuying process. He made us comfortable and at ease with his expertise. We did everything remotely and it was an incredibly smooth process. We couldn't be happier with the customer service he and his team provided. He was an excellent communicator, answering our questions thoroughly, even outside business hours. Very satisfied. Highly recommend.

Jon H.
★ ★ ★ ★ ★

Mack was easy to work with and contact. Was on top of everything and was will to find out if he was not sure.

Brian R.
★ ★ ★ ★ ★

Appreciated the after hours support.

John S.
★ ★ ★ ★ ★

Mack and his team were so easy to work with. They were always quick to respond and made it very easy to get through the process as a first time buyer

Melanie T.
★ ★ ★ ★ ★

Have worked with Mack before - he is awesome. Great communication. clear thinking and level headed. Would recommend to anyone.

WILLIAM H.
★ ★ ★ ★ ★

Mack was ae to find the right loan options when other companies could not. Highly recommend him.

David E.
★ ★ ★ ★

There was some miscommunications about some terms that made the experience pretty stressful. Other than that, it was very good.

John H.
★ ★ ★ ★ ★

Mack was easy to work with and got things done quickly. I appreciate efficiency.

Tina E.
★ ★ ★ ★ ★

Answered all my questions and always got back with me in a timely manner

John K.
★ ★ ★ ★ ★

Mack was the absolute best. Give this man a raise.

Christopher C.
★ ★ ★ ★ ★

Mack is patient, knowledgeable , and always communicative. He makes the loan process effortless and ensures you know where all of the dollars and cents are going to land; leaving no surprises. Thank you, Mack!

Matthew L.
★ ★ ★ ★ ★

Mack and the ENTIRE team at First Community Mortgage was awesome. They were responsive, clear, and very helpful with all of the communication. The tools and methods used to collect all of the information and share it back and forth was very easy to use as well.

Matthew T.
★ ★ ★ ★ ★

Mack has been a reliable and knowledgeable guide throughout our experience. He has consistently provided valuable insights and made the process seamless. I highly recommend his services and will definitely use him again in the future.

Michael S.
★ ★ ★ ★ ★

It went smoothly . The communication was top notch .

Stacey S.
★ ★ ★ ★ ★

Couldn't have had a better experience!

Scott C.
★ ★ ★ ★ ★

Mack helped us make a decision that worked for us. He provided helpful information, answered our questions, and was highly responsive. I appreciate working with him and will recommend him to friends.

Kristina S.
★ ★ ★ ★ ★

Dear Mack, You did a great job for us and we can't tell you how much we appreciate all your help. Made the whole experience very smooth and understandable. Thanks again for being our mortage broker/advisor. Can't think of any reason we'd ever consider using anyone else. Our best wishes to you and everyone at First Community Mortgage. Ian Sheeler

Ian S.
★ ★ ★ ★ ★

Very responsive, knowledgeable, and helpful

Callan T.
★ ★ ★ ★ ★

Mack answers all of our questions and has our best interest in mind.

Miranda M.
★ ★ ★ ★ ★

Mack has been helpful in explaining everything to me. He has kept costs low while helping lock in some great rates over the past couple of years.

John M.
★ ★ ★ ★ ★

It was great working with you!

Molly O.
★ ★ ★ ★ ★

It was a tricky out of state closing with some challenges on the remote escrow end. Mack was diligent to help reach closure.

Lee H.
★ ★ ★ ★ ★

Mack is awesome and is always there to communicate with you along the way. Cannot thank Mack and his team enough!

Chad C.
★ ★ ★ ★ ★

Mack was amazing! Answered all the questions I had very thoroughly. He was very involved all the way through the process and we are now proud owners of our first home. Couldn't be happier.

Shawnda F.
★ ★ ★ ★ ★

whole process was super easy from start to finish. I was kept up-to-date and informed on everything. I would highly recommend Mack Howell and FCM.!

Vicki B.
★ ★ ★ ★ ★

mack is personable, helpful, responsive. all the things you would want from a leve lender

Jacob S.
★ ★ ★ ★ ★

We challenge Mack with many questions and inquires for further details and he is always pleasant, and attentive to us. He also has a variety of options to discuss with us and gives insights for us to consider. He goes well above and beyond with us. We so much appreciate him!!

Elizabeth G.
★ ★ ★ ★ ★

He was always available no matter what and he made it so easy to get everything together so we could close even throu the holidays

Shawnda F.
★ ★ ★ ★ ★

Mack has always taken great care of my mortgage

Kevin H.
★ ★ ★ ★ ★

I was so easy & everyone followed up to make sure all the paperwork was in good order

Vicki B.
★ ★ ★ ★ ★

Mack is professional & willing to adapt to personal challenges at any time for his clients. I had a great experience refinancing my mortage through him.

Brad P.
★ ★ ★ ★ ★

We have worked with Mack before.. They type of mortgage we did and what is required for documentation is enough to make anyone "crazy". But Mack got us through it.

Bryan C.
★ ★ ★ ★ ★

Not using Mack for your mortgage would be like going to your family doctor for brain surgery. Mack is a highly skilled expert in his profession. He has a great team and everyone is very responsive.

Kimberly F.
★ ★ ★ ★ ★

Everything was perfect. They were very attentive to detail. Full support provided. I recommend them.

Oleksandr S.
★ ★ ★ ★ ★

Mack and his team were great. Buying our parents’ first home was not an easy process, but Mack navigated the challenges, worked through solutions, and ultimately made our parents very happy. Mack, thank you for everything you and your team did. People like you truly make a difference. Please keep helping home buyers the way you helped our family. We thank you from the bottom of our hearts!

Aleksey L.
★ ★ ★ ★ ★

Mack is an expert communicator, and will answer any and all questions promptly! Makes the home buying process easier and less stressful with someone like Mack in your corner

Timothy R.
★ ★ ★ ★ ★

Mack and his team were profesional and easy to work with. Answered all questions in a timely fasion and gave the appropraite level of guidance throughout the process.

James B.
★ ★ ★ ★ ★

Every request was met or exceeded and every question was answered quickly and thoughtfully! Mack was knowledgable and accomodating to every situation that we encountered.

Korena D.
★ ★ ★ ★ ★

Mack was incredible to work with! Thank you for all your knowledge as you made it very easy for all of us!

Jason D.
★ ★ ★ ★ ★

Easy and quick communication

Austin S.
★ ★ ★ ★ ★

Mack is incredibly responsive and attentive to detail.

David L.
★ ★ ★ ★ ★

Mack and his team were very helpful during the refinance process. They are knowledgeable and efficient. Communication was prompt.

James S.
★ ★ ★ ★ ★

This was the easiest loan, and closing transaction I've ever been apart of, Mack was great throughout the whole process, I've already recommened several people to him

Michael N.
★ ★ ★ ★ ★

Mack went above and beyond to answer all of questions. He also explained all the fine details other places wouldnt. These are big decisions and they can be stressful....Mack put my mind at ease and mad the smooth and simple

Ryan P.
★ ★ ★ ★ ★

Mack was incredibly communicative throughout the entire process. As a first time home buyer, I was less than familiar with the process, but Mack walked us through every step and made the entire experience very comfortable. He and his team were prompt with responses and made sure that my wife and I had every question answered. The whole process could not have been smoother, and a lot of that is beacuse of Mack and his team. Thanks!

Brian L.
★ ★ ★ ★ ★

I had an excellent experience working with Mack on my home loan. From start to finish, the process was smooth, transparent, and stress-free. Mack took the time to explain every step clearly, answered all of my questions promptly, and made sure I felt comfortable throughout the entire process.

Alex H.
★ ★ ★ ★ ★

Mack and his team, made my process quick and easy. Their communication was quick and thorough. When I was at my closing it was smooth and I had seen all the paperwork before and was ready for the signing. I only had a few additional questions, which again were answered quickly. Thank you Mack, and thank you to your wonderful team.

Terrie W.
★ ★ ★ ★ ★

When I found out Mack was able to help us get a mortgage in our new location I dropped the other mortgage co and instantly called Mack. Mack & his team are absolutely AMAZING! No surprises on costs, mortgage payment, closing costs, etc which is a refreshing experience. Mack is so quick to respond that I felt the moment I call or email he has already responded. 😂 We are extremely grateful for Mack helping us get moved back with our family!!

Leo V.
★ ★ ★ ★ ★

Mack patient and thorough throughout the entire buying process. He took the time to explain things and provide us with options for loans. grateful for his kindness guidance during the entire process.

Kathryn C.
★ ★ ★ ★ ★

Mack did an amzing job working with us on all our different options while also taking the time to explain and disuss with us in depth. We will be life long customer of Mack

Chad C.
★ ★ ★ ★ ★

Communicative and helpful in explaining all my questions, willing to negotiate, and worked great with the team from realtors on both sides.

Christopher W.
★ ★ ★ ★ ★

Mack's knowledge of the financial markets. His outstanding communication. His professionalism. His quick response time. His sense of humor. He is very personable.

Kathryn A.
★ ★ ★ ★ ★

Mack was wonderful at keeping us informed and guiding us through the process of our home loan.

Daniel L.
★ ★ ★ ★ ★

Mack is super patient and worked through multiple house before we landed one. He was also available outside of business hours to provide qualification and approval letters.

Bud S.
★ ★ ★ ★ ★

Mack was always quick to respond and answered all my questions clearly and thoroughly. He made the whole process easy!

Tara J.
★ ★ ★ ★ ★

Mack, and his entire team, were beyond wonderful! They paitently listened to and answered my many questions, and I always felt like they had my best interest at heart.

Jessica L.
★ ★ ★ ★ ★

I moved here from out of state, Mack was suggested to me by my realtor. Back supported me through the entire process. It was a pain at times, but they stayed right there with my wife and I getting us through the process. Thank you Mack for all the you did for us.

Scott B.
★ ★ ★ ★ ★

Mack is the best!! He was very communicative from beginning to end. This process can be difficult for those of us that don't know the lingo, but he explained the details so well that we felt confident with everything. He showed so much care and we are very grateful!

Haley P.
★ ★ ★ ★

Mack was not our mortgage lender, but overall communication for first time home buyers regarding what we're signing could be better. Often times we were spent papers sign without explanations of what they are.

David O.
★ ★ ★ ★

The flow of online paperworksnis smooth

Lorena O.
★ ★ ★ ★ ★

Mack is an excellent communicator. He explains the process clearly and thoroughly. He's always quick to respond to emails, texts and phone calls. He encourages us to ask questions anytime we have them.

Michael K.
★ ★ ★ ★ ★

Mack and his team made the process of purchasing our first home so easy. We had no worries and he was excellent with communication and getting the job done. We appreciate you and your team!

Tyler H.
★ ★ ★ ★ ★

Mack was extraordinarily efficient and professional. He listens well and provides exactly what is needed. I would never use any other lender after this experience.

Weston Z.
★ ★ ★ ★ ★

Mack and his team were very fast with making the closing happen on short notice. He and his team were also very responsive and quick communicators. I greatly appreciate them !

Patrick M.
★ ★ ★ ★ ★

Mack always has clear and consistent communication. We are confident that we are getting a good deal, and the process is always more seamless and easier than we expect.

Jake W.
★ ★ ★ ★ ★

Mack and his team make you feel like you have their sole focus throughout the process

Michael A.
★ ★ ★ ★ ★

Everything. Great customer service, communication, and caring about our needs.

Kristina S.
★ ★ ★ ★ ★

Mack is very knowledgeable, professional, patient, and makes it a peaceful experience that could be otherwise stressful. Mack communicates on a regular basis and was always there to answer questions and assist us in our process! We have used him twice now and each experience keeps getting better!

Jordyn P.
★ ★ ★ ★ ★

Mack was knowledgable and easy to work with!

Mallory T.
★ ★ ★ ★ ★

Mack's communication was key to this transaction, no question or concern went unanswered.

Andrew M.

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