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FAQ

Can I make a payment with a credit card?

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We do not allow payments to be made with credit cards.

I have an insurance claim check payable to First Community Mortgage Inc. and me. How do I handle this?

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Please contact our Servicing Department at 855-201-6650, and we will review your account with you. Please be sure to have your Claim Adjuster’s report in hand.

When are my monthly statements mailed?

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We mail statements upon initial loan setup and payments made to your account. You should receive your first billing statement and welcome letter within 2 weeks of closing.

Who do I contact if I am having trouble paying my mortgage?

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Please contact our Servicing Department at 855-201-6650.

Can I make extra principal payments to my loan?

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You may make extra principal payments on your loan at any time to reduce your outstanding principal balance, as long as you are up to date on your regular monthly payments. By making extra principal payments, you can pay off your loan sooner and reduce the total interest costs over the life of your loan.

How do I order a payoff statement on my loan?

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Please call 855-201-6650 to order a payoff statement or you can order one in your online account. Please note that certified funds are required to pay your loan in full.

How do I request to remove private mortgage insurance from my loan?

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Please call our Servicing Team at 855-201-6650 to determine the requirements for your situation.

What is the mortgagee clause for my insurance bills, payments, or to update my policy information?

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First Community Mortgage Inc. ISAOA
P.O. Box 961292
Fort Worth, TX 76161-0292

Where do I send my tax bills for payment?

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First Community Mortgage Inc. ISAOA
1 Corporate Dr. Suite 360
Lake Zurich, IL 60047-8945

Where should I send written inquiries or general correspondence?

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First Community Mortgage Inc. ISAOA
1 Corporate Dr. Suite 360
Lake Zurich, IL 60047-8945

How can I reach a Spanish speaking member of your team?

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You can contact a Spanish representative at 855-201-6650.

Questions? Contact us!

Contact Us

Questions? Contact us!

Questions about your current mortgage with us? Contact our Servicing Specialists for help!

855-201-6650